FAQ

What is Digital Delivery?

Digital delivery means getting information quickly and safely on devices like smartphones, laptops, and tablets. This makes it easier for businesses to work efficiently. By using digital delivery, you can easily share important info, save money, and keep your data secure. As more businesses stop using paper and switch to digital, this method helps you grow and stay organized. Consider using digital delivery to make your operations better and more secure.

When do I receive my order?

Upon completion of your order, you will typically receive the digital goods within a matter of minutes. While immediate delivery is common, please note that during peak times, the process may take up to 5 to 10 minutes. Important: Ensure that you input your email address accurately, as the digital goods will be delivered to the email address specified during the order placement.

I didn't get my key. What should I do?

While it is uncommon, there are instances where the email containing your key may be directed to your spam folder. We recommend checking both your spam folder and any promotions inbox you may have.

If you completed your purchase using PayPal, ensure you check the email account associated with these payment methods, especially if it differs from the email you provided at checkout.

Should your key not arrive within 10 minutes of placing your order, please reach out to our customer support team for assistance.

What about pre-order keys?

For pre-ordered games, keys are typically distributed via email either shortly before or after the official release date.